e-AWB

What is e-AWB?
The paper air waybill (AWB) is a critical air cargo document that constitutes the contract of carriage between the 'shipper' (direct shipper or freight forwarder acting on behalf of the shipper) and the 'carrier' (airline).

e-AWB is the term IATA uses to describe the interchange of electronic data (EDI) messages, in lieu of a paper AWB, to conclude the contract of carriage. It is the electronic equivalent of the paper AWB.


Benefits of e-AWB
  • Reduction in processing costs due to the removal of paper AWB
  • Improves accuracy and visibility of AWB data
  • Reduction in shipment handling delay occurrences due to missing or illegible paper AWB
  • Elimination of the requirements to file paper AWB
  • Management of trade barriers by facilitating advance electronic information requirements
  • Real-time access to AWB data for all personnel from all locations
Making e-AWB a success

Qatar Airways Cargo is at the forefront of industry e-initiatives and we are committed in increasing our e-AWB footprint across the globe. A combination of both local and global customers has made us among the top e-AWB producing carriers globally.

Qatar Airways Cargo is a signatory to IATA's multilateral e-AWB agreement and has appointed Cargo Community Network (CCN) Singapore as its Cargo Community Systems partner network-wide.

The introduction of single process at our world-class hub in Doha allows customers to deliver cargo to any of our acceptance counters at Qatar Airways Cargo e-AWB activated stations without paper AWB so long as required electronic data is transmitted to us by the customer.

We encourage our customers to join this worthwhile initiative aimed at business efficiency and sustainability and reap the consequent benefits of doing business without a traditional AWB or its copies.

Learn more about:

Single Process
IATA e-AWB initiative
FAQ about e-AWB
IATA's e-AWB international monthly report


Step 1: Joining
  • Freight forwarders sign IATA's multilateral or bilateral e-AWB agreement. The other option is IATA's Click-through e-AWB agreement that is available to all Qatar Airways Cargo Online Services account holders. This enables the agents perform e-AWB with Qatar Airways Cargo on a per transaction basis without signing any agreements. For more information about the Click-through agreement, click here.
Step 2: Interface Testing
  • Freight forwarders start trial shipments and send FWB and FHL messages to Qatar Airways Cargo management system CROAMIS.
Step 3: Activation (Go Live)
  • Qatar Airways Cargo sends an "Activation Notice" to the freight forwarder confirming the location(s) and date(s).
  • e-AWB Activation Terms and Conditions. click here.
Step 4: e-AWB Compliance Monitoring
  • Freight forwarders follow the activation terms and conditions including the e-AWB procedures.
  • e-AWB activities will be closely monitored and measured by Qatar Airways Cargo.
To get started with e-AWB, email us at [email protected]
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